Contact Us

Customer Support

We are here to help with product questions, orders, shipping and tracking, returns and exchanges, payments, privacy requests, and general customer support.

For order-related questions, please include your order number so we can assist you more efficiently.

For your security, please do not send your full credit or debit card number, card security code, password, or other sensitive payment information by email or phone.

Customer Service Hours

Our customer service team is available:

Monday–Friday
9:00 AM–5:00 PM
America/Anchorage

Messages received outside these hours will generally be reviewed during the next available service period.

Order Returns

If you need to return an item, please contact us before sending the product back.

Do not send a return to our business address without first receiving return instructions. Where applicable, we will provide a prepaid return shipping label or another return arrangement at no additional shipping cost, in accordance with our Refund Policy.

For complete return, exchange, refund, and cancellation information, please review our Refund Policy.

Contact Information

Brand: YETI
Business Name: YETI
Website: ridgerglen.shop
Email: support@ridgerglen.shop
Phone: (907) 720-7243

Business & Return Address:
33210 Vinewood Lane
Woodrow, AK 99664
United States

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM
America/Anchorage

What Can We Help With?

You can contact us regarding:

  • Product information

  • Order status

  • Shipping and tracking

  • Delivery concerns

  • Payment and checkout issues

  • Order cancellations

  • Returns and exchanges

  • Refunds

  • Damaged, defective, incorrect, or incomplete orders

  • Privacy-related requests

  • General customer support

We aim to provide clear and helpful assistance during our stated customer service hours.