1. Agreement to These Terms
These Terms of Service govern your access to and use of the YETI website, including browsing, purchasing products, contacting customer service, and using other features made available through the website.
By accessing or using the website, you agree to these Terms of Service and the policies referenced below. If you do not agree with these Terms, please do not use the website or place an order.
Our Refund Policy, Shipping Policy, Payment Policy, Privacy Policy, Contact Us, About Us, and FAQ pages provide additional information and form part of these Terms where applicable.
2. Website Use
You agree to use the website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.
You may not:
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Use the website for fraudulent or unlawful activities
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Impersonate another person or business
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Submit false or misleading information
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Attempt to gain unauthorized access to accounts, systems, or data
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Circumvent website security measures
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Introduce malicious code or harmful software
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Interfere with website functionality or availability
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Scrape or systematically collect website content in a manner that exceeds reasonable use or violates applicable restrictions
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Infringe the intellectual-property or other rights of others
We may restrict or terminate access where reasonably necessary to protect our customers, website, business, or legal rights.
3. Products and Product Information
We make reasonable efforts to present product names, descriptions, photographs, specifications, availability, and pricing accurately.
Product images may appear differently depending on your device or display settings. Minor variations in color, appearance, packaging, measurements, or other characteristics may occur.
Product-specific specifications, compatibility, operating instructions, care requirements, and safety information are provided on the applicable product listing or in materials supplied with the product.
We reserve the right to correct errors, update product information, change availability, or discontinue products without prior notice.
4. Orders and Order Acceptance
Submitting an order through our website constitutes a request to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted in every circumstance. We may review an order for product availability, payment authorization, pricing, shipping information, fraud prevention, or other legitimate reasons.
We may cancel or decline an order where reasonably necessary, including where:
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A product is unavailable
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A material pricing or listing error occurred
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Payment cannot be authorized
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We identify suspected fraud or unauthorized activity
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The order cannot reasonably be fulfilled
If we cancel an order after payment has been received, we will refund any amount properly due.
5. Prices and Payment
All prices and completed charges are generally stated and processed in U.S. dollars (USD).
Available payment methods are displayed during checkout and may vary depending on the transaction and payment provider.
Eligible cards may include:
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Visa
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Mastercard
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Maestro
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American Express
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JCB
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Diners Club
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Discover
Payment remains subject to authorization by the applicable card issuer or payment processor.
We may correct pricing or calculation errors where permitted by law. If a material error affects an order that has already been placed, we will take reasonable steps to provide an appropriate resolution.
6. Taxes
Applicable sales taxes and other legally required charges are collected at checkout when required by applicable law.
The final amount payable, including applicable taxes, will be displayed before you complete your purchase.
7. Shipping and Delivery
We currently ship to deliverable addresses within the United States.
Standard shipping is free on every U.S. order.
Orders are normally processed within 1–2 business days, excluding weekends and U.S. federal holidays.
After dispatch, standard carrier transit is generally estimated at 4–6 business days.
These timeframes are estimates rather than guaranteed delivery dates. Weather, carrier disruptions, peak periods, address issues, and other circumstances outside our reasonable control may cause delays.
Tracking information is provided after dispatch.
For complete shipping information, please review our Shipping Policy.
8. Cancellations, Returns, and Refunds
You may request cancellation of an order before it has shipped.
Once an order has shipped, the applicable return, exchange, and refund procedures apply.
Eligible purchases may generally be returned or exchanged within 30 days after delivery, subject to the conditions and exclusions in our Refund Policy.
For approved eligible returns and exchanges, we provide a prepaid return shipping label or another return arrangement at no additional shipping cost.
Custom or personalized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive products are generally excluded from discretionary change-of-mind returns, unless defective or otherwise covered by applicable law.
Approved refunds are issued to the original payment method after the applicable return has been received and reviewed. After the refund is issued, the payment provider or financial institution may require additional time to post the funds.
Please allow approximately 5–10 business days after the refund is issued for the credit to appear.
For complete details, please review our Refund Policy.
9. Intellectual Property
Unless otherwise stated, website content, including text, photographs, product images, graphics, logos, page layouts, designs, and other materials, is owned by or licensed to YETI and is protected by applicable intellectual-property laws.
You may use website content for personal, non-commercial purposes related to browsing and purchasing from our website.
You may not reproduce, distribute, modify, publicly display, commercially exploit, or otherwise use website content without appropriate authorization, except where permitted by applicable law.
10. Customer Communications and Submitted Content
If you submit reviews, comments, photographs, feedback, suggestions, or other content to us, you represent that you have the necessary rights to provide that content.
By submitting content, you grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, display, and distribute the content for legitimate business purposes, subject to applicable law.
We may remove or decline to publish content that is unlawful, misleading, abusive, infringing, or otherwise inappropriate.
11. Third-Party Services
Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, advertising platforms, and other external services.
Third-party services may operate under their own terms and privacy policies. We are not responsible for the independent practices, availability, content, or policies of third parties that we do not control.
12. Disclaimer
To the fullest extent permitted by applicable law, the website and services are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at every time or location.
Nothing in these Terms excludes or limits any consumer protection, warranty, right, or remedy that cannot legally be excluded or limited.
13. Limitation of Liability
To the fullest extent permitted by applicable law, YETI will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services where such limitation is legally permitted.
Nothing in these Terms limits liability or consumer rights where applicable law prohibits such limitation.
14. Governing Law
These Terms are governed by the applicable laws of the State of Alaska and applicable U.S. federal law, without regard to conflict-of-law principles that would require application of another jurisdiction's law.
Nothing in these Terms is intended to restrict or waive any mandatory consumer rights or protections available under applicable law.
15. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our website, services, business practices, or applicable legal requirements.
When changes are made, the revised version will be published on this page.
The updated Terms will apply to future use of the website and future transactions to the extent permitted by applicable law.
16. Contact Us
Questions about these Terms may be directed to our customer service team.
Brand: YETI
Business Name: YETI
Website: ridgerglen.shop
Email: support@ridgerglen.shop
Phone: (907) 720-7243
Business & Return Address:
33210 Vinewood Lane
Woodrow, AK 99664
United States
Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM
America/Anchorage