Privacy Policy

U.S. Privacy, CCPA/CPRA, Cookies, and Advertising

This Privacy Policy explains how YETI may collect, use, disclose, retain, and protect personal information when you visit or use our website, place an order, contact customer service, interact with our advertising, or otherwise use our services.

Information We May Collect

Depending on how you interact with our website, we may collect or receive:

  • Identifiers and contact information, such as your name, email address, telephone number, and shipping or billing address

  • Order and transaction information, including products purchased, order history, transaction status, and customer-service records

  • Payment-related information processed by payment providers and processors

  • Device and browser information, such as IP address, browser type, operating system, device information, and related technical identifiers

  • Approximate location information that may be derived from an IP address

  • Website activity, such as pages viewed, products viewed, interactions, and referring pages

  • Cookie, pixel, and similar technology identifiers

  • Advertising and marketing interactions

  • Communications and information you voluntarily provide to us

  • Information or inferences that may be generated from the information above to help us understand and improve our services

We may collect information directly from you, automatically through the website and similar technologies, from Shopify and other service providers, and from analytics or advertising partners.

How We Use Personal Information

We may use personal information to:

  • Provide and operate our website and services

  • Process and fulfill orders

  • Process payments, refunds, exchanges, and cancellations

  • Arrange shipping and provide tracking information

  • Provide customer support

  • Respond to privacy and other customer requests

  • Detect and prevent fraud, abuse, and unauthorized activity

  • Maintain website and payment security

  • Analyze website and advertising performance

  • Improve products, services, and customer experiences

  • Send marketing communications where permitted by applicable law

  • Operate and measure advertising programs, including Google Ads and related features where enabled

  • Comply with tax, accounting, legal, regulatory, and other applicable obligations

  • Resolve disputes and protect our rights, property, and services

Cookies and Similar Technologies

We may use cookies, pixels, tags, local storage, and similar technologies.

Some technologies are necessary for basic website functionality, including shopping cart, checkout, security, fraud prevention, and other essential functions.

We may also use analytics and advertising technologies for purposes such as understanding website activity, measuring advertising performance, improving services, and providing or evaluating relevant advertising.

Depending on the technology and applicable law, you may be able to manage certain nonessential cookies through your browser, device settings, available cookie controls, or other privacy tools.

Disabling certain technologies may affect some website functionality.

Google Advertising and Measurement

Where enabled, we may use Google advertising and measurement services, including Google Ads, remarketing, and conversion tracking.

These services may use cookies or similar identifiers to help measure advertising interactions, understand how visitors interact with our website, evaluate campaign performance, and provide or evaluate relevant advertising.

Google and its applicable partners may process information in accordance with their own privacy practices.

You may be able to manage certain Google advertising or personalization settings through Google's available privacy and advertising controls, as well as through applicable browser or device settings.

Our use of advertising and analytics technologies may change over time as our services, business operations, and legal requirements change.

How We Share Personal Information

We may disclose personal information to service providers and other parties when reasonably necessary to operate our business or provide requested services.

These parties may include:

  • Shopify and ecommerce service providers

  • Payment processors and financial service providers

  • Shipping and fulfillment providers

  • Fraud prevention and security providers

  • Customer service and communication providers

  • Analytics and performance providers

  • Advertising and marketing partners

  • Professional advisers, including legal and accounting advisers

  • Government authorities or other parties where required or permitted by applicable law

Service providers may process personal information on our behalf and may be subject to contractual or legal requirements concerning their handling of personal information.

Some disclosures to advertising or analytics partners may be considered a sale, sharing, or targeted advertising under certain U.S. state privacy laws, depending on the circumstances and applicable legal definitions.

U.S. Privacy Rights

Depending on your state of residence and whether applicable privacy law applies to you, you may have certain rights regarding your personal information.

These rights may include, where applicable:

  • The right to know or access certain personal information we collect or use

  • The right to request correction of inaccurate personal information

  • The right to request deletion of personal information, subject to applicable exceptions

  • The right to request portability of certain personal information

  • The right to receive information about categories of personal information collected, used, or disclosed where required by law

  • The right to opt out of certain sales or sharing of personal information

  • The right to opt out of certain targeted or cross-context behavioral advertising

  • Other rights provided by applicable state privacy laws

Not every right applies to every consumer or every circumstance. Applicable laws may provide exceptions that allow or require us to retain or use certain information.

Do Not Sell or Share and Targeted Advertising Choices

Where applicable law provides a right to opt out of the sale or sharing of personal information or certain targeted advertising, you may submit a request using the contact information below.

We will process privacy requests in accordance with applicable law.

Where required by applicable law, we will treat an enabled Global Privacy Control (GPC) signal as a request to opt out of applicable sale or sharing associated with the browser or device transmitting the signal.

We do not discriminate against consumers for exercising privacy rights provided by applicable law.

Privacy Requests and Authorized Agents

To submit a privacy request, please contact us using the email address, telephone number, or mailing address provided below.

Depending on the nature of the request and applicable law, we may take reasonable steps to verify your identity before completing the request.

Where permitted by applicable law, an authorized agent may submit a privacy request on your behalf. We may require appropriate information or documentation demonstrating the agent's authority to act for you.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy and for other legitimate business or legal purposes.

These purposes may include:

  • Processing and administering orders

  • Providing customer support

  • Maintaining transaction and business records

  • Preventing fraud and protecting security

  • Tax and accounting requirements

  • Resolving disputes

  • Establishing, exercising, or defending legal claims

  • Complying with applicable laws and regulations

Retention periods vary depending on the type of information, the purpose for which it was collected, applicable legal requirements, and legitimate business needs.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no internet transmission, website, electronic communication, or storage system can be guaranteed to be completely secure.

Children's Privacy

Our website and services are not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13 through our website. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it as required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements.

When changes are made, the revised version will be published on this page. We encourage you to review this Privacy Policy periodically.

Contact Us

For questions about this Privacy Policy or to submit a privacy-related request, please contact us:

Brand: YETI
Business Name: YETI
Website: ridgerglen.shop
Email: support@ridgerglen.shop
Phone: (907) 720-7243

Mailing & Business Address:
33210 Vinewood Lane
Woodrow, AK 99664
United States

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM
America/Anchorage

Please do not include complete payment card numbers, card security codes, passwords, or other sensitive payment credentials when submitting a privacy request by email.