We currently ship only to deliverable addresses within the United States.
Standard shipping is free on every U.S. order, with no minimum purchase requirement.
We do not currently offer standard shipping to addresses outside the United States.
Order Processing
Orders are normally processed and prepared for shipment within 1–2 business days, excluding weekends and U.S. federal holidays.
Processing time may be longer during periods of unusually high order volume or circumstances beyond our reasonable control.
Standard Shipping Transit Time
After an order has been processed and handed to the carrier, standard carrier transit is generally estimated at 4–6 business days.
Based on these estimates, the typical total timeframe from order processing through delivery is approximately 5–8 business days.
These are estimated timeframes and are not guaranteed delivery dates. Actual delivery may take longer because of carrier disruptions, severe weather, peak shipping periods, address issues, or other circumstances outside our reasonable control.
Tracking Information
We provide tracking information for every shipped order.
Shipping confirmation and tracking details are sent to the email address or other contact information provided during checkout.
After a tracking number is issued, the carrier may require some time to receive and scan the package before the first tracking event appears.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address at checkout.
If you need to correct an address, please contact us as soon as possible.
We will make reasonable efforts to accommodate an address correction before shipment, but changes cannot be guaranteed once order processing or fulfillment has begun.
If an incorrect or incomplete address causes a delivery problem, the available resolution may depend on the circumstances and carrier requirements.
Delayed, Lost, or Delivery-Problemed Packages
If tracking shows a delivery delay, exception, or other problem, please contact us with your order number and tracking information.
We will review the situation and, where appropriate, work with the carrier to determine the next steps.
If a package is marked as delivered but cannot be located, please first check the delivery location and with other household members, building management, or other applicable parties before contacting us.
If an order arrives damaged, defective, incomplete, or different from what was ordered, please contact us as soon as reasonably possible. These issues are handled according to our Refund Policy.
Return Shipping
Free standard outbound shipping does not affect the applicable return rights described in our Refund Policy.
For an approved eligible change-of-mind return or exchange, we provide a prepaid return shipping label or another return arrangement at no additional shipping cost.
We also cover applicable return shipping for confirmed damaged, defective, incorrect, or incomplete orders.
Please contact us before sending a return so that we can provide the appropriate return instructions.
Contact Us
For questions about shipping, tracking, delivery, address changes, or other order-related concerns, please contact us:
Brand: YETI
Business Name: YETI
Website: ridgerglen.shop
Email: support@ridgerglen.shop
Phone: (907) 720-7243
Business & Return Address:
33210 Vinewood Lane
Woodrow, AK 99664
United States
Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM
America/Anchorage